If you are in danger — call now Police 122  ·  Emergency services 112  ·  Child helpline 116 111
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For parents

What parents should do

Children usually do not tell straight away. An adult’s job is not to monitor every click, but to be the person a child can come to without fear of punishment.

Signs to watch for

A change in behaviour is the most reliable signal — particularly when it is tied to the phone, to school or to friends.

  • A sudden change in how they treat the phone (hiding it, or checking it in a panic)
  • Avoiding school, falling grades
  • Withdrawal, changes in sleep and appetite
  • Losing friends, deleting profiles

How to start the conversation

The first conversation should not be an interrogation. The aim is that the child does not regret speaking up. Do not take the phone away as your first response — to a child that reads as punishment for telling, and it usually buys silence.

  • Start from what you have noticed, not from “what did you do”
  • Do not promise secrecy you cannot keep, but explain every step
  • Save the evidence together before blocking anyone
  • Do not contact the other child or their parents yourself — that goes through the school

The formal steps

By law a school is obliged to act on a report of violence and to keep a record of it. Insist on a written report and ask to be told what measures were taken.

  • Report it to the form teacher and to the violence protection team, in writing
  • For threats and intimate content — report to the police (122)
  • Ask the school counselling service for support
  • Report through this platform too, so the case can be followed
A boy sitting on a sofa with his head bowed while his mother speaks to him

What you can do now

  1. Listen without accusing and without taking the phone away.
  2. Save the evidence together.
  3. Submit a written report to the school.
  4. For threats and intimate content — 122.
  5. Report the case through this platform.
Report violence

Emergency numbers

Police 122
Emergency services 112
Child helpline 116 111

CIVICUS Metamorphosis Foundation for Internet and Society TechSoup Digital Activism Program Institute for Security, Law and Criminology